FAQ Winter season 2021.2022

This winter, rediscover the joys of skiing, get some fresh air in the mountains and enjoy its benefits!


The whole resort of Châtel is working hard to ensure that you have a safe and relaxing holiday in our beautiful mountains!


We are doing our best to provide an unforgettable holiday in Châtel, but each of us has a role to play. We thank you in advance for your cooperation.

Before you leave :
  • Stay home if you show even mild symptoms (fever, cough and sore throat, headache, breathing difficulties) suggestive of covid-19.
On site :
  • Please behave responsibly during your stay in Châtel by complying with the provisions described below and by respecting the teams who implement the sanitary measures.
We invite you to stay informed of the evolution of health measures in force in France and of travel restrictions abroad on the official government website
 

Protective measures

 

What protective measures are applied in the resort?


All the actors of the station set up a whole protocol of sanitary measures in order to accomodate you under the best conditions and the respect of the barrier gestures:
  • Reinforced cleaning/disinfection in the accommodation with appropriate equipment and products
  • Provision of hand sanitizer
  • Observance of preventive measures and social distancing recommendations (indication of walking direction, plexiglas guards, limited number of people on the premises...)
  •  Wearing a facemask is mandatory for everybody aged 6 and over in all establishments (shops, public places, restaurants, bars, leisure facilities, transport, activities and entertainment, etc.). It is also compulsory on ski lifts, but not on the slopes.
  • Contactless payment is preferred where possible.
Face mask mandatory outdoor
Until 3rd February 2022, from 9am to 2am, it's mandatory for everybody aged 11 and over to wear a mask in the following areas :
  • Close to the lift tickets offices and at the bottom of the lifts
  • At the Linga bus station and bus waiting area in Pré la Joux
  • On the church square
  • In the village centre during events


From 22nd December 2021:
The consumption of alcoholic beverages on the public highway and in public open spaces is prohibited from 6pm to 6am.

From 3rd January 2022 and for 3 weeks:
In cafés and bars, standing consumption is prohibited.
 

Vaccination certificate ("Pass Vaccinal")

 

What is the "vaccination pass"?


Since January 24, the "vaccination pass" concerns anyone aged 16 and over. To have the "vaccination pass", one of these three proofs must be presented:

1. A vaccination certificate attesting to a complete vaccination schedule, booster dose included in the time limit for people from 18 years and 1 month who are eligible for it.
2. A Covid-19 recovery certificate dating back at least 11 days and less than 6 months.
3. A certificate of medical contraindication preventing vaccination. The people concerned are thus issued by their doctor a document that can be presented in places, services, establishments and events where the “vaccination pass” is required.
 

People embarking on a vaccination course until February 15, 2022 have the temporary possibility of benefiting from a valid "vaccination pass", provided they receive their second dose within 4 weeks and present a negative test for less than 24 hours.

The Health pass ("Pass Sanitaire")

What is the "health pass"?

The "health pass" consists of the presentation for all people between 12 and 15 years old, digital (via the TousAntiCovid application) or paper, of health proof, among the following three:

1. Vaccination, provided that people have a complete vaccination schedule and the necessary time after the final injection, either:
  • 7 days after the 2nd injection for double injection vaccines (Pfizer, Moderna, AstraZeneca);
  • 28 days after injection for vaccines with a single injection (Johnson & Johnson);
  • 7 days after the injection for vaccines in people with a history of Covid (1 single injection).

2. Proof of a negative test of less than 24 hours

All RT-PCR and antigenic tests generate proof as soon as the result is entered by the healthcare staff in SI-DEP, which can be printed live for antigenic tests, and which is also made available to the patient via an email and an SMS to collect it from the SI-DEP portal (https://sidep.gouv.fr).

Self-tests carried out under the supervision of a health professional are recognized as proof for the "health pass", but not within the framework of border crossings between countries, particularly within the European Union.

3. The result of a positive RT-PCR or antigen test attesting to recovery from Covid-19, dating at least 11 days and less than 6 months.

 

More information



Where is the vaccination certificate or the health certificate mandatory ?

 
  • On the ski area:
    • It will be checked at the lift ticket offices, in ski lessons and at the departure of the lifts.
       
  • For ski lessons:
    • to be able to use the ski lifts. Daily check by the instructor.
       
  • In bars, restaurants, for activities and animations, leisure and cultural equipments (museum, cinemas, bowling alley...)
 

How is the covid certificate controlled?


It is controlled via the "Tous Anti Covid Vérif" app which can read the QR-Codes provided in the UE and in the following countries: Albania, Andorra, Armenia, Faroe Islands, Georgia, Holy See, Iceland, Israel, Lebanon, Liechtenstein, Moldova, Monaco, Morocco, New Zealand, North Macedonia, Norway, Panama, San Marino, Serbia, Switzerland, Turkey, Ukraine and the United Kingdom.
   

Where is it controlled?

  • When purchasing a ski pass you'll have to certify that you have a valid certificate.
  • On the ski area checks can be done at the lift ticket offices, at the departure of the lifts at the depature of ski lessons.
  • At the entrance of places where it is mandatory, at the beging of activities and events.


Can I get vaccinated in Châtel?

  • If you are a main or secondary resident in France you can get vaccinated at the Châtel vaccination centre. Only by appointment.


 

Where can I do a test in Châtel?


1/ Antigenic tests - Available 24h:
  • At the testing centre: located on the church square - 111, route de Thonon. Openings: every day from 08:00 to 12:00 and from 14:00 to 18:00 without appointment. From 08:00 to 18:00 with appointment. Please note that the times may change, it is advised to make an appointment on line.
    How it works:
    • I go to the centre, scan the QR Code, a nurse is doing the test, I recieve by SMS and email the results and the certificate within 15mn maximum.
    • Prices: the tests are free of charge if you have a valid certificate, for contact cases, for children or with a doctor prescription. Otherwise it's €22.02
 
  •  At the Châtel Pharmacy: every day without appointment, from 9am to 12 and from 3 to 6pm.
  • By the doctors:
    • Dr Dresco: 235 route du Linga – Tel : +33(0) 450 73 30 00. Open Monday to Friday, from 09:00 to 11:30 and from 15:00 to 18:00.
    • Medical centre: 22 route des Freinets – Tel : +33(0)4 50 81 92 53 – Open Monday to Saturday, from 09:00 to 18:30. Sunday from 10:00 to 18:30. By appointment only.
2/ PCR tests - Available 24h:
  • At the testing centre: located on the church square - 111, route de Thonon. Openings : every day from 08:00 to 09:30 with or  without appointment.
    Price: €43,89.
  • By the doctors:
    • Dr Dresco: 235 route du Linga – Tel : +33(0)450 73 30 00. Open Monday to Friday, from 09:00 to 11:30 and from 15:00 to 18:00.
    • Medical centre: 22 route des Freinets – Tel : +33(0)4 50 81 92 53 – By appointment only. Tests have to be done before 10:00.

Travelling conditions

 

Covid-certificate or PCR / Antigenic test less than 24 hours old is mandatory for people travelling:

 
  • From Belgium to France / From France to Belgium
  • From Germany to France / From France to Germany
  • From the Nederlands to France / From France to the Nederlands
  • From Switzerland to France / From France to Switzerland for transit.
 

United Kingdom:

From Friday 14th January 2022:
  • The vaccinated UK citizens can come to France with a negative test less than 24 hours old.
  • Fro the non-vaccinated a requirement to have a compelling reason for travelling to or from the UK. To see the list of these reasons click on "more information" here below.
They will not allow travel for tourism or business purposes. However, these compelling reasons will not apply to French nationals and their spouses and children who will still be able to travel to France.

 

Further information  at https://www.diplomatie.gouv.fr/en/