Châtel Tourist Office

  • Châtel Tourisme
  • Châtel Tourisme
  • Châtel Tourisme
  • Accueil Châtel Tourisme
  • Accueil Châtel Tourisme espace enfants
  • Espace brochures prestataires
  • Accueil Châtel Tourisme espace brochures
  • Accueil Châtel Tourisme brochures de la station
  • Accueil Châtel Tourisme espace enfants
  • Châtel Tourisme
  • Accueil Châtel Tourisme
  • Accueil Châtel Tourisme
Châtel TourismeChâtel TourismeChâtel TourismeAccueil Châtel TourismeAccueil Châtel Tourisme espace enfantsEspace brochures prestatairesAccueil Châtel Tourisme espace brochuresAccueil Châtel Tourisme brochures de la stationAccueil Châtel Tourisme espace enfantsChâtel TourismeAccueil Châtel TourismeAccueil Châtel Tourisme


The Châtel Tourist Office is open all year round.
A team of advisers is in charge of directing, of helping, and of assisting the holiday makers in their search for accommodations, for activities, for leisure activities...

Services you can find at the tourist office:
- a free wifi access,
- Walking maps,
- fax sendind (charged),
- bookings for entertainment,
- guided visits to the farms,
- a special children's area with books and games
- souvenirs for sale
OpeningsFrom 21/09 to 18/12/2020
Opening hours on Monday, Tuesday, Wednesday, Thursday and Friday between 9 am and 12 pm and between 2 pm and 6 pm. On Saturday between 9 am and 12 pm and between 2 pm and 5 pm.
Closed on Sunday.
Closed exceptionally on November 1st and November 11th.

From 19/12/2020 to 25/04/2021, daily between 8.30 am and 7 pm.
  • National :
    • Qualité Tourisme™
    • Accueil Vélo
General information
  • Accessibility criteria for people with reduced mobility :
    • Accessible for self-propelled wheelchairs
    • Accessible for wheelchairs with assistance
    • WC + grab handle + adequate space to move
    • Reserved space 330 cm wide < 20 m from the site
    • Vertical signage of parking spaces
    • Even flooring with no obstacles
    • Doors >=77 cm wide
    • Reception desk between 70-80 cm high
    • Height under table >= 70 cm width >= 77 cm
    • Absence of steps
Category Trade, Service
  • Detailed types :
    • Tourist Information Office
Proposed service(s)
  • Parking :
    • Car park
  • Services :
    • Pets welcome
  • Help for client/practical :
    • Wi-fi
    • Free internet access
    • Ski pass/ski lift sales outlet

Specific measures

- Wearing a mask is mandatory.

- 2 people per family and/or group

- Hydro-alcoholic gel is available to customers at the entrance.

- A marking on the ground as well as a direction of traffic allows the respect of social distances.

- The reception desks are equipped with Plexiglas windows with an opening at the bottom for exchanging change, handing out brochures or other products sold.

- The benches inside are closed, the one outside is limited to two people.

- The children's area and the PlayStation terminal are closed.

- Tourist brochures are not available on a self-service basis, but are simply displayed with an indication that the brochures are available exclusively at the reception desk on request from the staff.

- The wifi in free access is momentarily unavailable in order to avoid the immobility of the visitors.

- The display window will be optimized, the lists of accommodation, shops, open service providers, the program of events, the weather, emergencies, any other useful and recurring information, will appear in good place for a more complete reception of the public.

- Information on visits and cultural sites, activity structures and tourist sites will be legible on posters and flyers.

- Due to the sanitary conditions of the moment, access to the toilets is forbidden to the public.
We also suggest...
Contact us
Châtel Tourist Office
14 route de Thonon
BP 40
mail / message
Phone : +33 4 50 73 22 44
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  • Spoken language(s) :
    • English
    • French
    • Dutch


Motorway A40 at 70km - outing Annemasse, Thonon les Bains, Châtel.
Swiss motorways outing Portes du Soleil at Monthey, Morgins, Châtel.
Trains Stations: Thonon at 40km, 45mn from Châtel, connection by bus.
Monthey in Swizerland at 20mn from Châtel. Connection by taxi.
Airport Geneva at 1h50 from Châtel connection by bus or taxi.
  • Environments :
    • Near shuttle stop
    • Close to a public transportation
    • Resort centre
    • Village centre